Cloud9 Solutions

Cloud9 Solutions has been an absolute lifesaver for years! Whether it's the middle of the day or the dead of night, they’ve always been there for us. The team goes above and beyond in terms of support and service, handling emergencies with ease and professionalism. The owner is top-notch—super knowledgeable, always a pleasure to work with, and genuinely fun to talk to. It's rare to find a team that’s both reliable and personable. If you’re looking for a company that will treat your business like their own, Cloud9 is the one.

Cloud9 is one of the few local MSP to have licensed Palo Alto firewall technicians (if that's what you're looking for) which gives me confidence that I can trust them with our security posture. Everything else is just table stakes. I appreciate that they took the time to review and scope out our environment and propose a high level future state architecture before we signed off with them. That made the biggest difference for me to ensure we're aligned in our technology vision.

We've been working with Cloud9 for around seven years, and they've saved us more times than I can count—especially from our own self-inflicted user errors. Their response time on tickets is solid, and their technicians really know their stuff. We typically rely on them for the more technical, infrastructure, and backup-related needs because their expertise and guidance are top-notch. Anytime someone asks me for a recommendation on an MSP or IT partner, Cloud9 is always my go-to.