Conroy's NOFRILLS Whitby

Ive been going in for years and having to see,deal with or interact with the lady who stands by the self check out short older indian lady traumatizes me every time. She is rude to customers and staff. She acts like she is running a prison and everyone should make a path for her to stomp around giving everyone misserable looks. Running up to working cashiers to talk about customers in line is so unprofessional. Try smiling and remember its the customers that feed your family and pay your bills.

The aisles are an adequate width and the shelves are well supplied. The staff are helpful and friendly. The parking lot is adequate. The north entrance to the parking lot is, however, awkward.

The customer service in this grocery store is actually a joke, I went in today shopping with my daughter and didnt realize the carts were now 1$ not 25c ( which is fine I shouldve brought a 1$ ) but I went to go find an employee to ask if they could unlock a cart or if they did cash back at the checkout ( they used to unlock the carts once upon a time) i walked up to an employee having a conversation about his beard with another customer and waited for an opening and said hi im so sorry do you work here to which he said " yes one second " and went BACK to the conversation ABOUT HIS BEARD I waited and after about 3 minutes I decided to just go find another employee since I clearly wasnt getting help, I tried to walk up to a different worker and she BOOKED IT into the back when she saw me walking towards her. I finally go find another employee a tall man with glasses stocking shelves I approached him and said hello when he rudely snapped back with a " Hi???" Like he was confused why i would even talk to him, the employee in the store HE works in. So I said " im sorry do you work here? " ( he obviously did as he was stocking shelves but I thought maybe I had offended and wanted to start nicer) to which he said " Yes I obviously work here" I then explained the situation that I thought it was 25c but it wss actually 1$ and was asking if there was a way to get a cart without having change for 1$ on me, to which he said " umm its 1$ not 25c" which i had just said i didnt realize it went up, I said yes I know that now I was trying to see if there was a way to get a cart at all. He is once again rude and says they dont open the carts for customers anymore and that maybe they do cash back at the front which they wouldnt do bc I only had google pay so I had to buy the 2$ keychain from the cashier who was the only nice employee I interacted with the entire time I was in the store. Its astonishing to me that people act this way at their jobs and I hope he is properly dealt with. If you hate your job this much to take it out on mother's with small children just trying to do their groceries maybe you should quit, its not my fault you work at no frills maybe customer service isnt for you tall man with glasses. Very upsetting that nobody knows how to be a decent person anymore.