Copart - Indianapolis
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I am so amazing at the best customer service offered to me. To be honest, I was skeptical at first, seeing the low reviews but I was surprised to see one of the most friendly people at the front desk. The ladies are the best. I was treated like a king.
Great service very helpful staff . Staff for sure make the process easy and smooth
Never ever in 64 years of life have I been treated more rudely. The customer service rep at the West side location was possibly the most caustic person I’ve have ever encountered. I had no issues, nothing to do but turn over keys & sign over title on a totaled vehicle. I was pleasant & fully prepared. To have had to sit in my rental car to collect myself before driving away because I was so upset by the nastiness, hateful attitude & demeanor was a new one. Having a totaled car is extremely emotional & this one was especially hard for me due to circumstances. Try to do better Copart, being kind is so much easier.
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