Copper Kitchen

I celebrated my birthday here over the weekend. We opted for the botomless brunch and 4 of us attended. The brunch was £35 per head for 2 hours + we booked in for 6pm. I was absolutely blown away at just how amazing the service was. The food was INCREDIBLE and the cocktails were beautiful. The staff let us listen to our own music requests and were all round very accommodating and friendly. I had a friend who was vegetarian, and the staff were very catering for her. Special shout out to Clarisse and Ricky. You both went above and beyond. I cannot wait to come back and celebrate more events here. See you soon!!! <3

Let me start with the kitchen staff and the food. The food (curry goat) was delicious as usual. Now, I will speak about the lady in the photo and their customer service. I have been a customer since they used to serve food from their black & green food truck. The food, service & prices were amazing. They recently moved into this location a few months ago from their food truck. They have not been in an actual building for years. The reviews that are listed having them at this location for years are all lies and paid reviews. Tonight's experience was terrible all because I inquired about the surcharge fee and prices for their soft drinks. The menu price was £1.50, but the lady changed it on the spot to £3.25 and responded that they only serve soft drinks to take-away customers. This wasn't my first time visiting this spot, but it was my first seeing and interacting with this employee. When checking out to pay for my food, I asked about the different prices like I do at every restaurant and store. Apparently, I wasn't supposed to ask her about what I was being charged versus the menu price because she suddenly got irate, called me several names, and asked me to never return. Her behavior was a result of a customer asking to confirm the price of their menu items before paying. For comparison, Saturday 23 Dec, I at the same food in London, which is a more expensive location and an area where the cost of living is higher. The same food, drinks, and surcharge were cheaper than this location. She overloads her cocktails and alcoholic drinks with ice, juice, or soda to limit the amount of alcohol she gives, trying to stretch each bottle of alcohol. It took her 20 minutes to make a frozen drink and added no alcohol. We sat down and ordered our drinks and food. A group of 10 people came in 7 minutes after we did. The group ordered their drinks, had them made, delivered, and finished before we received our only alcoholic frozen drink. For anyone thinking about stopping here to try their food or drinks, think twice and make sure they do not try to overcharge you with their prices. If the lady in the photo is there, do not waste your time.

I went to this cocktail bar for a drag event, and honestly, it was a disaster. The performer was fierce, but the rest of the experience was a complete nightmare. The atmosphere dripped with a toxic, racist vibe that made my friends and me feel like we were crashing a party we clearly weren’t wanted at. The staff was outright rude, treating us like we were a nuisance instead of guests. And don’t even get me started on the filth! The tables were so sticky that my phone got stuck like it was in a horror movie. It felt like they hadn’t cleaned anything in weeks! To make it worse, my friends found hair floating in their drinks. How charming is that? It was like a nasty surprise that nobody ordered! And let’s talk about the servers one of them had nails that looked like they belonged in a horror, serving drinks without a care in the world. Seriously, if they can’t even maintain basic hygiene, why should we trust them with our cocktails? This place claims to be a fun spot, but it’s just a hot mess filled with bad attitudes and filthy surroundings. The drag performer deserved a classy venue, not this dump! Do yourself a favor and skip this bar if you’re looking for a good time. You can find much better places that know how to treat all their customers right!