Countryside Jewelry

I wish I could give 10 stars. I’m so unbelievably happy with how my engagement ring turned out from Countryside. We worked with Kim and it was a great experience, she helped me get exactly what I wanted. John got my ring done quickly, but perfectly and just in time for Christmas! I’m so happy with everyone we worked with and the beautiful final product.

My fiancé and I recently got engaged, but my rings (engagment and wedding band) were too big. We decided to visit here for ring sizing. They were very kind when we went in and immediately pointed out that the way the rings were designed may cause some diamonds to fall out. So they would see if they could correct that while it was being sized. About 10 days later we got the rings back. When we got home we noticed that the wedding band had a missing diamond. My Fiance called them up the next day and they apologized for the mishap and told him they would replace the diamond free of charge. He brought the ring back in. After a few days we got a call talking about how the diamonds just keep falling out and because of the thin nature of the ring there was nothing they could do that wouldn't cover the whole diamond in extra metal. Instead it was offered for us to come on and take a look at their selection of quality rings and trade in the other one for a discount on one of theirs. Well, that's exactly what we did. We were talked through picking out the perfect ring and even told they can fix the shape to fit with my engagement ring perfectly just how the old one did. We decided on the perfect ring. Throughout our whole messy process the team here was nothing but understanding and kind. We will 100% be coming back here for my fiancés ring and to get my wedding ring and engagement ring soldered together.

I recently visited Countryside Jewelry in Lake Mills during their anniversary sale and had an outstanding experience. This small-town jewelry store has been around for 39 years and offers a beautiful selection of pieces. Kim helped me find the perfect wedding ring that was already custom-made, exactly what I was looking for. She communicated with me throughout the entire process and made sure everything went smoothly. The staff was wonderful to work with, and answered my online questions immediately. I also got another ring resized and it turned out perfectly. I highly recommend it here for anyone looking for quality jewelry and excellent service. I definitely would come back for future purchases. Thank you! Support local, small business!