CPR Cell Phone Repair Abilene | Computer, iPhone Repair - MacBook, PS5 & Tablet Repair

Took my PS5 in for disc drive repair on Saturday, March 1st. I was told that it would be ready by Tuesday or Wednesday. When I called on Tuesday, I was told Wednesday or Thursday. I was finally called on Friday (3/7) that they were working on it and would be ready near close. However, due to travel on my part, I was unable to pick it up until the following Wednesday (3/12). That Friday evening around 7:45, I got an alert that I was online and playing Marvel Rivals (non-disced game). Took screenshots and had some friends try to get them play/join parties with them to see who it was. They got off after about 30 minutes of being spammed. When I went to pick it up, I asked if they did any play testing on the device and he said no, because they have a 90 day warranty. I showed him the screenshots of someone playing Marvel Rivals from 7:45-8:15 PM on Friday while it was in the shop. He said it wasn’t him, and changed his story that they do have to do play testing. So, obviously caught him in a lie. When I pointed out his lie and that the I brought it in to have the disc drive fixed and replaced and wasn’t expecting to see him or any of his staff playing a downloaded game, he tried to gaslight me that anyone who brings these things in expects them to be play tested while spouting off jargon of thermal paste and heat sinks, etc. He began comparing it to car repair and test driving, but when you bring a car in for AC repair, you don’t expect the mechanic to burn rubber. Without a leg to stand on, he proceeded to ask why did it matter anyway? Because I have my credit card attached to the game store and PSN! And, you were expected to repair the disc drive, not mess around on my games. I kept poking holes in his story, pointing out his circular logic/gaslighting, and the best he could was offer $20 off… Admit you lied, played the game, and got caught. UPDATE: Got home to see if things were working - they are. However, there was a question mark on the splash screen indicating an unreadable disc - I did not send it with a disc in the drive. Hit eject, and an upside down Pan’s Labyrinth DVD came out (one of my favorites, but I don’t own it…; I had already tried a DVD to see if that part of the drive worked, it did, just not Blu-rays or game discs). He went 50/50 on two games of Marvel Rivals, not exactly adding to my trophies! I also wonder if he uses a Netgear router at work, because I know two of those networks, but not the top one… At least I’ve got a good movie to kick back and watch tonight!

Traveled to Abilene for a business trip and packed my PS5 in my suitcase which came out broken. Went to GameStop to buy another, but I was informed of this business that fixes PS5s. Took them less than a day to have my PS5 back in working condition. If you’re having any technical issues with your consoles I highly recommend this business due to their amazing customer service and dedication to whatever they’re working on.

Asked for a charger port clean. Was told it would take an hour which is fine, I guess. Came back, they charged me 55 and claimed to have done an internal cleaning which I did not ask for. To add insult to injury they did not clean the charger port properly (if at all) because the charger still doesn’t seat properly. iPhone 15 pro. Scam service do not go here.