CPR Cell Phone Repair Baytown

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Crent Daniel

After my initial review, I spoke with the owner for further clarification. I dropped off my phone on the 9th during my lunch break, and we discussed a potential repair cost of $300–$400 for parts, which were to be overnighted. On the 10th, I called the shop since my current phone has poor service, and I wanted to ensure I didn't miss any updates. I was informed that my phone could not be repaired. I inquired about the cause of the water damage, as my phone is water-resistant and showed no visible cracks or defects that would lead to such damage. The technician mentioned a crack on the back of the phone. I assumed this referred to a minor crack on the edge that I might have missed. I understand that water resistant doesn't mean waterproof. When I picked up my device on the 11th, I noticed significant cracks on the back, extending from midway to bottom. I will provide photos and a video to document the timeline and confirm that my phone was not cracked upon drop-off. After my initial review, the owner stated he would replace the back of the phone this week. I will update this review once the issue is resolved. While I understand that my phone is non-repairable, my main concern is the crack that was not present when I dropped off the device. In the future, it might be helpful to implement a checklist upon drop-off, similar to those used when renting a car. This checklist could document the device's external condition, outline the expected cost range, and include a disclaimer that the final cost may vary based on the extent of damage found during evaluation. Both the technician and the device owner could then sign to acknowledge the device's condition. Store owner concern was why didn't I say anything when he mention the crack on back, again I thought he was talking about a crack on the edge that might have broken the seal. Why didn't I say anything upon pick up... an unrepairable phone with a crack on the back after it was dropped off. What much can I say at the store aside from sharing my experience here... it should not take me voicing my experience for a store to know that a phone was dropped off with no external damage on back and then get cracked on the back when device was in their care. P.S added that last photo to show that inspecting for cracks is literally what I do for my career since 2008. I would not miss such a big crack on the back on my phone. Missing a crack at work entails trials and even jail time it's a catastrophe happen from a failed inspection. Again this will get updated this week once issue is resolved.

Jazz Tha Bratt

Amazing service !! I somehow manage to get some water into my iphone which caused my screen to stop working . Brought my device CPR they gave me a reasonable quote and fixed my phone within a hour !! It’s working like brand new . So grateful for these guys . I didn’t have to purchase a brand new phone !! If you need phone repair especially water damage they can revive it here . They have amazing customer service as well!

Sam A

Out of town worker here. Needed a screen replacement for my iPad with a quick turnaround. First place wanted 250 bucks and over 24hrs to turn it around. CPR was a mile down the road and did it for less than $150 and in less than 2 hours. Would recommend to anyone in the area.

Shirley DixonAlfred

Excellent prompt service. Very friendly and professional front desk assistant and technician. The turn around time to get my computer repaired was unbelievably fast. The job was well done; the price was very reasonable. I would overwhelming recommend this company's service.