CPR Cell Phone Repair College Station

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Katie Mims

I had went in to get my front screen replaced and it went amazing! Leo had assisted me he was very polite, great personality, very thorough, warm welcoming, just above and beyond. I highly recommend them went it comes to any issues for your phone, thank y’all so much!!

Halo Herron

I ordered a new laptop screen 3 months ago and paid upfront for it, at the time of payment I was told to wait for a call to let me know the part was in. After 3 weeks I called them after not hearing from them and was informed they had not only repaired my laptop (which I had not even given to them yet) but had given it to someone else. After explaining to them I was hospitalized and had received no calls whatsoever from them - I was dismissed immediately and told there would be no refund and my laptop (that I hadn’t even given them) was not going to be returned. I had to ask for a manager and spend an hour explaining over and over again that they had messed up before they even bothered to check. Since then I have again received no calls and have had to call them almost weekly to check for the screen delivery - they have put the screen I paid for onto two other people laptops without ever calling me once. At this point I am attempting to just get a refund because this is just laughable. Save your time and money and sanity and go literally anywhere else for laptop repairs or part orders.

Rach Wheless-Smith

Their Communication was not good. We told them that our xbox worked one day and the next day it stopped working. Then we brought them the xbox after 3 weeks. They continuesly kept saying we turned it on after 3 weeks. Also, we had to constantly call to get updates from them. They were not calling us for updates. When I talked to them on the phone they said they tried swaping out two things and then said it was a power supply issue. They said they had to wait on the part. After 3 weeks of hearing nothing from them we went into the store and found out that there was a short on the motherboard. At that point the price to fix it would be more than a new xbox. They cannot help that price, but it took us walking into the store to get a proper update and the guy we talked to wasn't the one who worked on the xbox. He did the best he could to provide us with the information. But when I was asking for clarification on everything they checked, he continuesly stated that the issue was a short on the mother board and they had tried changing the power supply. I was confused, because I couldn't remember what two things were swaped before the power supply. I couldn't get a sttaight answer and he was even on the phine with his supervisor. We took back the xbox based on the fact the price was not going to be worth paying to fix the xbox. When they returned the xbox the entire warranty sticker was removed including the serial number for the xbox. We though it was not our xbox, because there was no serial number. He stated that it was our xbox and that they had to remove the warrenty sticker to open the xbox. I was confused as to why they would remove the entire sticker including the serial number. I understand having to remove part of the sticker to get into the xbox, but removing the entire serial number is schetchy. You can't even tell if its the same xbox with out the serial number. The main issue is the lack of communication and removing the serial number. I highly suggest when yall remove the sticker to not remove the part with the serial number. Only remove the part of the sicker covering the screw. The serial number is not on that part of the sticker. I understand that customer service is difficult, but please remember that some customers are only trying to get clarification, because of confusing situations that were caused by lack of communication. Thank you.

Greg S

Pros- Friendly Staff Convenient/simple transaction Charging port repair cost: $80 Time to fix: 90 Minutes Cheaper and faster than a new phone