Crunch Fitness - Waterloo

I want to express my gratitude for the wonderful experience I've had at Crunch Fitness in the Waterloo area. It’s an excellent place to train, and I’m looking forward to continuing my fitness journey here. I highly recommend it! I would also like to recognize Felix Rodriguez, who is undoubtedly one of the best personal trainers I’ve ever worked with. He is focused on helping me improve my technique and is incredibly motivating, as well as dedicated to his work. His guidance, encouragement, and professionalism have significantly contributed to my progress, making every session truly worthwhile.

Crunch Fitness has amazing group fitness classes and there’s something for everyone, from high-energy cardio and strength sessions to yoga and cycling. A special shoutout to Jordan, Jonathon, and all the front desk staff. They are always super friendly, helpful, and welcoming. The gym is always very clean, well-equipped, and has a great community vibe. Highly recommend Crunch Fitness to anyone looking for a supportive, energetic place to work out!

Management of Gym,I wanted to share some feedback about a recent experience at your Gym. I’ve always admired your facilities and was genuinely interested in becoming a full member. However, during one of my visits, I encountered an interaction with a receptionist whose attitude came across as somewhat aggressive. This experience left me feeling uncomfortable and ultimately led me to reconsider my decision to join. I completely understand that everyone can have an off day, but as the reception team is often the first point of contact for members and visitors, their professionalism and friendliness make a lasting impression. I believe that ensuring a consistently welcoming approach at the front desk would help maintain the high standards your Gym is known for. I’m sharing this feedback in the spirit of support, as I truly appreciate what your Gym offers and hope it continues to uphold its great reputation.