DHL Service Point (Penguin Pickup Ottawa South Keys)

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Jean-Marie Ribeyre

My wife Anne-Sophie and I are very happy with Ottawa Moving and Delivery. Our move was a big one and they did a very good job over 2 days; specifically it was a pleasure to deal with Juste. You can see they like what they do and take it seriously. They take lots of precaution and thoroughly wrap all the furniture. Overall pleasant and motivated staff. Juste made a good inspection when the move was completed.

David Guevara

July 31,2020 the movers I had scheduled cancelled on me last minute. I was really stuck and freaking out since I didn’t have a truck nor movers. I had to be out of the unit since new people were moving in August 1 in the morning. I contacted Ottawa moving and delivery. Even though they were completely booked with 20 plus moves scheduled that day. They showed up at 1am after they were done all their scheduled moves. I will forever be grateful even though they were exhausted they saved the day and completed my move very fast and professionally. I highly recommend them. Their trucks are quite big, new and clean.

Nicolas Frate

Maybe they sent us their B crew (or D crew even), but our experience with this company was atrocious. They made our move earlier this month more stressful and more work for us -- which is the exact opposite reason to hire a moving company, amiright? -The movers moved and worked painfully slowly. -The movers spent way too much time chatting, standing around, checking and talking on their phones. -The movers were arrogant and rude (for some reason). -My partner and I ended up easily performing almost half the move on our own once it became clear that these guys didn't care or were simply fleecing us to prolong the move time. We wrote a very detailed and eloquent email to management and ownership and they provided a totally unacceptable response with pea-brain reasoning and lame excuses, including being dishonest about sending a third mover to help speed things up (they actually rotated two movers with only one original mover being there the entire time, clearly moving workers based on those who didn't want to work anymore that day or were needed at other jobs). Nothing p!$$es me off more than having my credibility and intelligence insulted. This company seems to have some strong reviews, so clearly they sometimes hit the mark, but the bad reviews are brutal and if they were smart they would tighten that up. Or just keep taking the aggregate, I don't care. I'll never use them again and sure as hell never recommend them. Good riddance.

Caitlin Tatarnic

If I could give these guys 10 stars I absolutely would. They are absolute heroes. I was moving from Ottawa to Kitchener on a Saturday morning. The morning we planned to pack up our truck and do the 7 hour drive, another moving company I had booked didn't show up for over three hours and the boss basically told us to go F$#@ ourselves for complaining about their lateness. We called Ottawa Moving and Delivery in a panic, saying we had a truck and just needed a couple guys to come help us load it. Dominic was amazing on the phone, helped calm us down, got us laughing, and managed to send out a couple guys within an hour. It felt so good to be able to fire the first company when they finally decided to show up knowing we had these guys on the way! Ottawa Moving and Delivery guys called us as soon as their wheels got on the road to us, got the truck loaded with ease despite the rain, and we could get on our way finally. All my belongings made it safely to Kitchener because the guys packed the truck so well. Everyone we dealt with through this company were so friendly and helpful, just really damn good people. I'm so thankful to these guys! HEROES!! Thank you again, from the Katie/Caitys :)