Direct Pets Ltd

Direct Pets Ltd

Pet Care Store 4.80(337 reviews) Windmill Way W, Berwick-upon-Tweed TD15 1TU

Direct Pets Ltd is a leading pet care store located in Berwick-upon-Tweed. We offer a wide range of pet products and services, including toys, food, and accessories. Our friendly team provides expert advice and a welcoming atmosphere for pet owners and their furry companions.

Photos of Direct Pets Ltd

Direct Pets Ltd
Direct Pets Ltd

Services Direct Pets Ltd offers

Explore the range of services provided by Direct Pets Ltd.

  • Pet Product Sales
  • Expert Advice on Pet Care
  • Puppy Social Events
  • Pet Nutrition Guidance
  • Loyalty Card Program
  • Charitable Donations to B.A.R.K.
  • Pick and Mix Natural Chews
  • In-store Shopping Experience

Direct Pets Ltd business numbers & email addresses

Email addresses

Not available.

Phone number
01289302757

Location & directions

Visit Direct Pets in Berwick-upon-Tweed for all your pet care needs. Easily accessible by car with convenient parking available.

Windmill Way W, Berwick-upon-Tweed TD15 1TU

Service hours

Friday9 am–6 pm
Saturday9 am–6 pm
Sunday10 am–4 pm
Monday9 am–6 pm
Tuesday9 am–6 pm
Wednesday9 am–6 pm
Thursday9 am–6 pm

Direct Pets Ltd overview

Direct Pets Ltd is a premier pet care store based in Berwick-upon-Tweed. We offer a comprehensive selection of pet supplies ranging from food and toys to specialized accessories. Our stores are staffed with knowledgeable and friendly professionals who are always ready to assist you and your furry friends. Whether you're looking for nutrition advice or hosting puppy social events, Direct Pets is dedicated to providing top-notch service and products to meet all your pet's needs.

Send letters & parcels

To send letters or parcels to Direct Pets, address them to our location at Unit 3-1 Windmill Way East, Ramparts Business Park, Berwick-upon-Tweed, TD15 1TU. Ensure your package is properly labeled for prompt delivery.

Send a resume or CV

If you'd like to explore employment opportunities with Direct Pets, please send your resume or CV to our physical address at Unit 3-1 Windmill Way East, Ramparts Business Park, Berwick-upon-Tweed, TD15 1TU. We appreciate your interest and will review your application promptly.

Business highlights

  • Rated 4.8 by over 400 customers
  • Wide range of pet products and accessories
  • Free Puppy Social Events every weekend

Accepted payment methods

VisaMasterCardPaypal

Customer experiences

Our customers rave about the exceptional service and variety of products offered at Direct Pets. From helpful advice to finding the perfect toy, we aim to satisfy every visitor. Share your experience with us and become part of our community of pet lovers.

Richard FroggattRichard Froggatt

Really well stocked and caters for much more than just cat and dog basics. Friendly and attentive staff, competitive prices. Better than local others as we never leave without being able to buy what we came for! First choice from now on.....

Toby Marshall-AndrewToby Marshall-Andrew

Wonderfully well stocked pet shop, with a team that genuinely care about their pet visitors. Talia greeted me on the shop floor, to check I could find everything I needed. I purchased a harness, and browsed a great pic and mix of hooves, chicken curls, and chew sticks; probably the best selection I’ve come across. Freya at the till served me quickly and signed me up for the loyalty card too. There were a few other customers in that day, but I was served quickly and personably, by people who genuinely loved animals too. Definitely worth a visit for all your pet needs ☺️

allan goodwillallan goodwill

Rosie, 7month old Labrador pup, and myself called today for a car seat belt harness. All the staff were lovely, helpful and knowledgeable. Very well priced and happy visit especially for Rosie who loved the fuss and treats. Many thanks, we will be back.

Jan DixonJan Dixon

Pleasant and very helpful staff. Huge variety of foodstuff, treats, toys etc. Well worth a visit, will be my "go to" pet store from now on.

FAQs about Direct Pets Ltd

What are your store hours?

We are open Monday to Saturday from 9am to 6pm and Sunday from 10am to 4pm.

Do you offer shipping for large items?

Unfortunately, we are unable to ship items over 5.5kg at this time.

How can I participate in Puppy Social events?

Simply bring your fully vaccinated puppy to our store during event times, no registration required.

Where is Direct Pets located?

Direct Pets is located at Windmill Way W, Berwick-upon-Tweed, TD15 1TU.

How can I donate to B.A.R.K. through Direct Pets?

Add donation items to your cart at checkout and leave a note indicating your donation to B.A.R.K.

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