Dublin Plumbing Service

Service Provided: Furnace Maintenance Issues I recently used Reliance Heating for my furnace check-up and I cannot speak highly enough of the entire experience. From the initial phone call to the technician finishing up, it was a flawless 5-star service. Scheduling and Communication: Scheduling the appointment was incredibly easy. The customer service representative was polite, efficient, and found a time that worked perfectly for my busy schedule. I received clear confirmation emails and text reminders leading up to the appointment, which I really appreciated. The Technician (The Real Star): The technician, arrived right on time, wearing a clean uniform and shoe covers—a small touch that shows they respect your home. He was professional, knowledgeable, and had a fantastic attitude. Before starting any work, he took the time to listen to my concerns and clearly explain what he would be doing. The Service Itself: Thorough Inspection: He didn't just do a quick look-over. He performed a comprehensive inspection of my furnace, checking all components, airflow, and safety features. Transparency: He showed me the before-and-after readings on his tools, explaining what they meant in a way that was easy to understand (like showing me how the efficiency had improved after cleaning). He pointed out a minor, non-urgent issue and was very clear that it was something to monitor, not an immediate upsell, which built immense trust. Cleanliness: He worked neatly and cleaned up every trace of his work, leaving the area spotless. Pricing and Value: The pricing was clearly explained upfront, and the final bill matched the quote exactly. While they may not always be the cheapest option, the peace of mind, professionalism, and expertise are worth every penny. You truly get what you pay for, and in this case, it's top-tier service. Final Verdict: I would recommend Reliance Heating to anyone without hesitation. They have earned a customer for life. If you're looking for a company that combines old-fashioned customer care with modern expertise, look no further. Thank you for a stress-free and excellent experience! Highly Recommend For: Annual Maintenance Emergency Repairs New Installations Anyone who values clear communication and professional service.

Excellent experience with Reliance Heating and Air Conditioning. Just replaced my 25yr old furnace and air conditioning unit on my principal residence. Price was fair, and the sales representative and their installers were professional, knowledgeable, friendly and punctual. I’d recommend this company and their services for all your hvac needs.

Our installer arrived late due to unfortunate event beyond their control however, they still honour the day of installation and finished according to estimated time frame. They are knowledgeable to answer our questions and showed us how the equipment works. They work professionally and kind. Both the advisor and technician met our needs. They made sure the equipment works. I liked how they value my time. To be precise, it takes only 26 hours from the time the advisor came to my house to assess up to the time they finished all the furnace and thermostat installation. I will highly recommend them to a friend.