Eco Valley Pest Control

0 out of 0 stars. Apparently I signed up for a $99 semi-monthly service. Got a call that I was past due. I explained to Orkin (Denise) that I never signed up for anything. That I only agreed to the initial service. Denise told me she would send me the agreement but that if I didn’t pay it would go to collections. I received the agreement I apparently signed and low and behold it’s not even my signature. I called Orkin back to get an explanation and get transferred to a manager by the name of Daryl. I explained how I initially signed up for service and how Orkin laid traps and sprayed but that I was told it was in the initial $200 cost. I explained the signature that came over wasn’t mine. He suggested I was lying and said that Orkin isn’t in the habit of forging signatures and that someone in my house must have done it. I explained to him that if it wasn’t mine nor my husbands who else could it be? I also explained that anytime Orkin is here they aren’t in my house or property for more than 15 minutes. He said that they have GPS and that it shows otherwise. He said they would cancel my service, remove the $99 charge and no one from Orkin would ever come to my house again. After that he hung up on me. Unless you want to be called a liar and have someone forge your signature for service you didn’t agree too, DON’T use Orkin. I’ll definitely be filing a police report.

Raymond was the technician and he was so client focused on making sure he met all of your needs. Raymond went above and beyond. I will recommend him every time I need help with insects. Orkin is an excellent company.

Nathan is our tech. He's been out twice so far. He is very polite and explains everything he is doing or going to do. Nathan is a great asset to your company. We have also had Curtis out to our house, he did a free termite inspection. He also was very polite and explained everything he was doing and looking for. Luckily no termites! So far I'm happy with both techs we have had. Keep up the good work.