Fazoli's

We were traveling home and decided to stop for a quick dinner. Getting our order taken was problem number 1. It's bad enough I have to scan my groceries, but now I'm expected to place my own food order, no thank you. The lady who finally took our order I will say was sweet. But thats the only positive I have to say. So when our food was delivered to the table the young lady brought a meal in an aluminum pan, not sure what that was about but it wasn't ours. So the rest of our order arrived and my spouses meal was missing. The before mentioned you g lady, returned the meal that wasn't ours but failed to tell them my spouses meal was missing. Fast forward 15 mins he still has no food. He goes up front to discover his food hasn't even been cooked because again the previous young lady failed to say part of the order was missing. The manager who we asked to speak with fave us a refund and told my husband she changed the charge to a large drink to give us more back because we never got his food. Gee thanks I guess he was supposed to eat some dirty cash. Also the bathrooms are disgusting.

Hey if you looking for good hot pasta, hot pizza. and good service. Check other places the manager and crew has it going on!

Had a fantastic dining experience, thanks to Abby! She was incredibly kind, attentive, and always ready to help. Her great service really made the visit special. I’ll definitely be coming back!