Five on Black

I just bought $37.40 worth of food to be delivered by Uber Eats. Ordered Feijoada bowl, my entire bowl has maybe 10 black beans? Paid for 2 Pao, they highlighted on the ticket that it was out, no refund. My partner’s bowl was supposed to be a chicken bowl and there’s zero chicken. This place is a massive rip off and I can’t get my money back it seems. Super disappointing.

Prices were about average for the style of restaurant. I ordered a large and was able to save half for dinner. Quality of ingredients was good. Selection of Gluten-free options was outstanding. Everything they offer was Gluten-free The staff was pleasant. It certainly felt like a chain establishment, but everything was clean and the food was good.

How is this place rated so high? I've tried it a few times over the last couple years, hoping each time that the last experience was a fluke. No such luck. Each time, it's a bland bowl of flavorless rice, with a few black beans, a COUPLE shreds of meat, and some tiny amounts of whatever "sides" and sauces they allow you to get (and I ordered everything I was able to get for the base price). Not sure if they're manipulating these ratings or what, but the food is nowhere near as good as the score would suggest.