Fowler Volkswagen of Norman

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Kaylen Harrell

We had been to every car dealership in Norman, looked at so many cars and ish at Volkswagen was the most professional & nicest guy! After we decided on a vehicle the process was so smooth & only took about an hour. Everyone there was amazing & we would recommend buying from them a million times over. Thank you ish!!

Shelly Reason

I came in just yesterday and I was very specific about what I wanted. I gave them a paper of everything I replaced, as well as, exactly what I needed done. I left my car overnight and then the next day they told me that the reason my car wasn’t working was because of a part that I just had replaced. I told them that it was definitely not that and before the part was replaced the same thing was happening. What they wanted to do would have been 1,400 dollars. ( for a throttle body) I said instead could they just do what I had told them to do initially. ( I needed adaptions done, and live data checked). They said that until I had them “fix” my throttle body they absolutely wouldn’t. I’m going to have to pay them $180 when I go to pick it up, for them to tell me nothing of use and to ultimately do no work. Very disappointing. Also, had the worst service ever, (and I work in customer service so this is saying a lot), from Keith.

Barbie Ken

I’m leaving this review because my experience at Volkswagen Fowler in Norman was unacceptable. I came in expecting basic professionalism and respect, but the salesperson, Dakota, handled things in an inappropriate and dismissive way. He doesn't know how to handle the customers clearly. The manager was equally rude and uninterested in addressing the problem. Customer service matters, and this dealership fell far below expectations. If you value respectful customer service, I suggest going elsewhere. I won’t be returning!

Savannah Phillips

I had a great experience! I am usually very nervous when it comes to dealing with my car because I don’t know a lot information on the maintenance side of things. However, Keith was my service advisor and he was very kind and extremely helpful with me getting my oil change! I am definitely going to be coming back! :)