Franciscan Health Physical Therapy CityWay

Not available.

Alisha Gibbs

This location offers pelvic floor physical therapy on Tuesdays and Fridays. I was able to call to schedule an appointment and set up my initial evaluation for a few days after. This was a really quick turn around time compared to other locations/clinics in the city (most were 2-3+months out when I was looking in October). Insurance and intake information was collected over the phone because I was new to the network. Prior to my appointment, I received text and email reminders where I could complete all the usual intake forms. The online system was really simple to navigate. The facility is connected to the YMCA, with its own clearly marked entrance and dedicated parking for Franciscan visitors. Check in on the second floor with the receptionist is easy (she always makes sure I uploaded my car license plate so I wasn't charged for parking) and there is a seated area. All my sessions began on time. The pelvic floor physical therapist was thorough, tailored programing to my needs, and always ensured we worked toward my goals. I really could not recommend this service more, I am so happy with results and the service! My insurance was always billed in a timely manner.