G&S Property Services - G&S Window Washing & Gutter Cleaning, Inc.

Two Technicians were extremely professional and friendly! Each did a great job to explain how they would inspect and clean the gutters. When finished working, we received a Report Card detailing what was completed! The office staff was diligent with scheduling updates due to weather conditions. We highly recommend G&S Property Services for seasonal gutter and downspout cleaning!

Alex Matthews from G&S cleaned my gutters and downspouts today. He and his partner did a great job. They also cleaned out the cages, that top my downspouts and took the bags out to the location to where we requested. They were respectful of my property, friendly, and professional. I have had G&S clean my gutters for many years. They always do a good job and warn me of any problems that might that they see. Thanks to their work we have never had any gutters overflowing, and we’ve always been able to fix things proactively before they become a problem thanks to their watchful eye.

We have used G&S services for our windows and gutters for many years. We were totally satisfied with their work during all these years but unfortunately recently the quality of their work and customer services has drastically deteriorated. I can only guess the expansion of their business and getting more customers have had an adverse effect on the quality their work and customer service. A couple of years ago I was surprised to see their workers showed up for gutter cleaning with only a short ladder and when I asked them how they where going to reach the gutters at eighteen to twenty feet height they, their response was totally absurd and it ended up in sending them away until they come back with proper tools and ladders. Believing they could have improved their service, again I asked them to do our gutters this year. I trusted they had cleaned the gutters properly but unfortunately I had misplaced my trust. After a normal seasonal rain we noticed that one stretch of the gutters was not cleaned and it was overflowing on the wall below. Thinking they would back their service, I called and asked them to come back and readdress my concern. I was completely disappointed to be told that they would charge me $170 to come back and clean the one stretch of the gutter that they had missed or ignored during their initial service. I hope they will review and revise their business and customer service models in order to retain their loyal customers of many years and add many new ones. I am giving them only two stars while I wish I could have given them five stars as I did in the past.