Gemologica

Gemologica

E-commerce service 4.60(199 reviews) null

Photos of Gemologica

Gemologica
Gemologica

Location & directions

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Service hours

SaturdayOpen 24 hours
SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours

Customer experiences

Linda PastoriusLinda Pastorius

I corresponded with Judy and Jennifer through the process of making my mother/grandmother Claddagh ring. Both ladies were friendly, attentive, answered all my questions to my satisfaction, and helped me when I would get 'stuck' searching their web page. If you want to buy a beautiful ring, or other jewelry, check out Gemologica. My ring was a special order, it was made in a timely manner and I received it in a timely manner. Gemologica is the jewelry place to contact. Linda

Kimberly GrayKimberly Gray

Due to covid-19, it took a little longer than anticipated. But I emailed the company and they assured me it would be made as soon as they could when they could go back to work. Received it within a couple of weeks and it is the most beautiful ring. I love it.

Nataki EdwardsNataki Edwards

Rings and gems look just like the photos. The 10K rose gold/mystic topaz rings I ordered are stunning. Within 3 days of wearing the rings, a 2 gems fell out of the band and were lost. I emailed about the issue and received excellent communication and customer service, I was able to return the band and have the stones replaced quickly.

Krystle BryantKrystle Bryant

I recently ordered kids emerald earrings. I received them and they were clearly not emerald earrings, they were a light green and they were peridot colored instead. I contacted the company and was asked to send a picture. When I sent the picture of the peridot earrings I was told that those were the correct earrings on the website. I went on the website again and for sure the emerald earrings looked like a darker color and were not light green. Awful customer service. Any jeweler would know the obvious difference between emerald and peridot. I’m so disappointed because if I return them I’m out of the shipping cost which is ridiculously unfair because I did not receive what I ordered. They should honor this. Do NOT shop here. Horrible customer service. Also, the business keeps responding to my review with my full address on there. Very unprofessional. Please stop doing that. It’s okay to respond with your fake good customer service however, posting my address publicly is a no go.

Gemologica is a e-commerce service.

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