Gemstone Solutions Property Management and Realty

Gemstone Solutions has been so amazing to my family and I over the years. They are on it when it comes to any and every need we had. Even when our time had come to an end because we are moving they were still so nice. They sent us nice messages after our 30 day notice. I highly recommend I never had any issues the 5yrs I been in the home. Highly recommend! Endless blessings!!

The best property managers I’ve ever interacted with. Been renting with them for a couple years now and the experience has been flawless. Any maintenance request or any other issue has been handled quickly. So many property managers don’t care about the renters, but I can’t recommend this place enough. Amazing service and team

I wanted to take a moment to thank the professionals at Gemstone Solutions Property Management and Realty in Franklin, TN for the kind and professional service we received for the past two years as renters. Everyone knows how stressful relocating to another state can be....especially when you know absolutely no one. That was our situation several years ago.  Bottom line, Gemstone was the answer to our prayers on so many levels. For starters, Luis Castellanos was truly wonderful in helping us secure a rental property in Franklin. He took care of the myriad of questions and details that come with the territory of relocating with grace and patience....which, unfortunately, is rather rare these days. Once we got in the home, he was always available to listen and resolve any issues that came up. Also want to thank the Director of Operations, Tamara Diaz.  There were times when I thought I might be driving her crazy, but she was always kind and professional, and went above and beyond my wildest expectations. Unlike many other leasing agencies, she and her team would advocate for their renters - which is truly rare. We had not rented in over 35 years, and with relocating to a new state, it was so refreshing to have someone who understood how circumstances can change - and how to help when situations like that arrive. We were amazed at how she handled the situation, and we will be forever grateful. Bottom line, the professionals at Gemstone are just that: professionals. This review is the least I can do to show our sincere appreciation for their advocacy and support when life takes a wild turn! Give Gemstone Solutions a call if trying to find a quality rental home or anything else regarding Real Estate! They will do their utmost to provide the best service possible! They will not disappoint!