Glendale Dental Centre

I recently switched to Creekview Dental not too long ago because my previous dentist wanted to send me to a specialist for a root canal. Creekview had a look at my x-rays and determined it was a simple procedure and they could do it no problem. I felt at ease the moment I walked into the office. Kylee and Kezia at the desk greeted me with welcoming smiles.The dental assistant, Nicole, took me back to the chair and asked all the necessary questions and made sure I was comfortable throughout the whole procedure. Jay is literally the best dentist I have ever been to. He is professional, personable and engaging. He too made sure I was comfortable throughout, gave me the extra freezing I told him I'd likely need, and kept me informed while he worked. I really appreciated him and Nicole explaining what was going to happen before they started, as well as what had been done when they were finished. It was nice to know what went on and be able to understand it. Also, they listen to great music in the office :)

We have been going here about 3 years, and although the hygienist and dentist were always professional and respectful, one female receptionist has been very snarky with me on two occasions. Recently I took my son for a cleaning but later found out that they also billed us for an examination by the dentist. I asked her why I wasn't asked for permission to conduct an examination and her answer was "you should have told us that you want us to ask you for permission". I explained that since I only scheduled a cleaning, why would they proceed with an examination (which of course is more $), without first asking. She kept insisting that I should have told them to ask me for permission. Beware that you may get services you don't ask for, and then get billed for the unrequested service.

Creek View Dental has been the most positive dental experiences I’ve ever had :) each one of their staff is extremely pleasant, professional, and helpful! As someone who was always super nervous and scared of any dental procedure, I was extremely satisfied at how welcoming, comforting, and informative they are whether it’s for consultations, cleanings, etc. HIGHLY recommend Creek View Dental