Greentec EV & Hybrid Battery Replacement | Portland, OR

Hi everyone please stay away from any jiffy lube at all cost they will take your money and ruin your vehicle this is my experience: On 10/16/2025 I visited Jiffy Lube#2527 to do an oil change and to make sure everything was fine with the vehicle and on this date they said my coolant hoses were leaking that it needed to be replaced so we spent close to $500 to get it repaired then 10 minutes after my van started to overheat and at that time I was closer to Jiffy Lube#1044 so I call them and told them what it was happening and I was asked to bring the car there right when I got there my hoses busted open and ruined my serpentine belt and it was all over the engine as well so at that time they had to reinstalled the hoses and install a new serpentine belt because the one I had was ruined with their negligence. Then two months later on 01/02/2026 my car was starting to overheat again so I went back to their shop and asked them to check they told me that my radiator needed to be fix so at this point i paid close to $700 for them to install a new radiator the very next day 01/03/2026 the belt they had installed fell off in the middle of the freeway leaving my children in a dangerous situation we called jiffy lube #1044 and they sent Stephen from a different location he showed up with literally no tools he even asked if I had any tools so he went back to his shop and brought the wrong tool after 3 tries on going back and forth he managed to put the belt back on and we went back to the shop and at that point they felt bad and they said they were going to fix the thermostat of our vehicle so it won't overheat again so they do so and on 01/11/2026 a week after they work on my vehicle another hose exploded and they wouldn't fix it or give us a refund and I had it diagnosed by another mechanic and they said the radiator wasn't properly installed just like the hoses and the belt. So on 01/11/2026 my vehicle was completely ruined at the hands of jiffy lube associates and they looked the other way and kept my money we spent thousands at their shop but I believe because I'm a female they have taken advantage and they are thieves for taking my money and ruined my vehicle. *Hoses were installed by them and exploded 10 minutes after. *Belt was installed by them and it fell off in the middle of the freeway. *Radiator was installed by them it left us stranded and busted other parts of my vehicle This is not a coincidence but their negligence they put my family and I in danger not once but multiple times and took my money. Attaching a few photos and videos of when they installed my hoses and it exploded everywhere

The crew was very efficient and fast. It was nice not to have to make an appt a week or more in advance. Decided I needed a lube and oil and new filters that day and I got it that day. Thank you. Price was very reasonable compared to dealership pricing.

I have been a customer of Jiffy Lube for over 20 years. No matter where I go no matter what city, I can always depend on their exceptional customer service. Their technicians are kind and thoughtful. And I love that. They will check your fluid levels or oil and make you feel safe and secure in between oil changes by offering that as a free service. It always puts my mind at ease. They don’t even charge if they have to add some oil that’s very rare. I love love love Jiffy Lube and unless one is not around and I’m in a pinch that’s the only place I go.