Greenwich Psychology Group

Not available.

Morgan

Eileen Polito is a phenomenal therapist (we saw her for couple’s therapy). Very patient, insightful and goal/action-oriented, helping us find mutually agreed-upon solutions to our problems together. Even after the first session, she really opened my eyes to patterns of behavior and dynamics at play that I didn’t see before, helping me to gain a deeper understanding of the situations and how to work through them. We are so grateful to have found Eileen.

Dr. Peter Chichester

What an unbelievable empathic experience. For somebody who has never gone to a therapist in 50 plus years and always felt like he had to just push through, Brant's professionalism and demeanor instantly made me feel at home and comfortable. I highly anticipate continuing our sessions and would recommend anyone to this practice as I've felt supported every step of the way.

Michael Acerbo

I had a great experience with Scott. I felt very comfortable discussing some difficult issues.

Grace Wade

Despicable and predatory business practices that prey on the already vulnerable. I was desperate for help, new and naive to having independent insurance, and thought my insurance would cover most of the (as I now know) ridiculously overpriced sessions. I was charged out of pocket a "sliding scale" amount of $325 (which was still more than full price as far as any other therapist would go) promptly to my credit card after every single session, and at the same time they filed a claim with my insurance for the full price $500. This is double billing, which if not out right illegal is at best shady. When I called my insurance I was informed of not only this wrong doing, but that as standard practice, a provider, out of network or not, who files claims with an insurance is not supposed to charge anything to patient until it has been processed through insurance. Further more, I was informed per my insurance's regulation they are only allowed to charge me ~$60 a session since they filed claims and thus entered into a contract with my insurance. I have called them twice with a representative from my insurance to explain in no uncertain terms what the situation was and to give them a chance to refund me. This was met with polite stonewalling nonsense that "they were not obligated to my insurance's laws because they were out of network." When I emailed them with extensive proof of my insurance's legal policy for out-of-network providers that shows that they legally can only charge 15% more than my insurance's allowed amount, I have been met with crickets. Since they have refused to refund me, per the advice of multiple representatives, I have filed a fraud suit with my insurance. As for my experience with the actual people, I had an incredibly brief "intake interview" with the Dr. Zackson, who's primary mission seemed to be getting off the phone with me as soon as possible instead of listening to my symptoms, I was pushed to take a male therapist when I'd explicitly expressed I wanted a female one. Outside of this, all the employees I came into contact with were polite, helpful, and seemed compassionate. And though I did not want a male therapist, I found use and made progress in the therapy I received before stopping treatment. But I cannot excuse this blatant exploitation of the vulnerable and the incredible audacity to continue to spout nonsense and withhold my money (which I desperately need as a self-supporting college student) when they are being confronted with the obvious reality of their wrong doing from multiple authoritative sources. Absolutely insidious behavior for a practice that claims to be about helping people. I am updating later because the owner has responded and I have been infuriated again. If they were really sorry they would give me back the nearly 2k they legally stole (because without legalese paperwork I had to sign they WOULD have had to return it to me as they are acutely aware from dealing with the fraud department of my insurance) from a vulnerable person who didn’t know any better and stop over charging others for sessions. $500 is unacceptable for any therapy and as professionals they should know that. To Greenwich, your response is insulting. Shame on you. Don’t act like you care about anything but your bottom line and keeping your operation running.