Halfords Autocentre Guildford

Great job and at an awesome price. Have a small BMW i3 and urgently needed an MOT. Called first thing and they fitted me in same day. Did a thorough job. Needed tyres which I sourced and had fitted externally for speed. They were then able to retest and pass that afternoon. First rate service. MOT chap / owner was really knowledgable and solid chap. Highly recommend. Will use in the future for sure!

AVOID AVOID AVOID We had a MOT done here 2 weeks ago and the car failed on the brakes. Surprise surprise they had availability immediately to replace the brakes but we decided to take our car to our repair guy and he measured and said no way the brakes need doing. So back we went to Best (!) and asked the MOT chap to recheck. At this stage he got very angry and almost physical, surely a sign of guilt. We decided to appeal as completely trust our repair garage and got a call from DVSA who came to check the car on the drive initially. After reviewing the car (by eye) he agreed to get it re-tested and guess what: the car PASSED. Best service centre in Guildford I am afraid to say are complete scammers and fail your car to get you to pay for repairs that are not needed as proven by the above. I am very glad we proceeded with the appeal but it caused a lot of unneeded stress. Worth it though to expose this awful centre. Please do not go here, wish I had read reviews. Also all the reviews saying: they were so helpful repairing car on same day and redoing MOT, ask yourself if MOT should have failed in the first place

My car was written off while it was in the care of this garage — their mechanic crashed into it while driving a garage owned car. That was over 6 weeks ago. Since then, I’ve had no l resolution, minimal communication, and no accountability. When I managed to get hold of the director (Lee), not only was he completely unhelpful, but he also swore at me during the call — unbelievably unprofessional behaviour from someone responsible for customer care. I’ve been left without a car, ignored for weeks, and treated with total disrespect. If you value your car or expect any level of professionalism, I would strongly advise staying away from this garage.