Happy Tails Animal Hospital

After 5 years with Happy Tails, we won't take our pets anywhere else. Even since we moved from Lancaster to Elizabethtown we have no desire to switch our vet. Every single member of the staff rises to the same standard of care making visits a relief even when our pets are unwell. We always receive eye contact and a smile from everyone we pass. Just knowing that they're on the case gives us the peace of mind that we're giving our cats their best chance. We now have been through 2 surgeries with them and their level of attention and care is unmatched. From follow-up phone calls to keeping our pets on their minds they empathize at every step. The most recent surgery for bladder stones was urgent and they went out of their way to move the procedure 2 weeks earlier because they knew that the local 24/7 emergency pet hospital was financially out of reach for us (luckily doing so was possible for their schedule in this case). The estimates are clear (and affordable), their suggestions are thorough, and they never rush our time there. Getting in touch is easy. I'm always full of questions and what-ifs and the time they take to cover each and every one of them without a hint of annoyance or impatience is a testament to the depth of their unwavering and personalized support. It extends from in person visits to requests via email and phone. They make sure that they are accessible. We have had the pleasure of attending appointments with all 3 of their veterinarians and you can't go wrong with any of them. They are knowledgeable, kind, equipped to handle a variety of situations, and considerate of our pets' feelings (as well as ours). This has made it especially easy to receive last minute care for ailments that come up and their system includes notes leaving us feeling confident that nothing will be missed from doctor to doctor. They truly go above and beyond making it easy to build trust. We are fortunate to be a part of their circle.

I honestly can't think of a better vet in the area. I took my sweet girl Jinji here for the last 2 years (I just moved to Lancaster). The front desk was always so nice to speak with, they were informative, and always quick to get Jinji back. She went once a month for Solencia and I was never stressed! Dr. Hodges.... I cant say enough good things about her. She would even take time out of her day to call me when I was desperate for answers on what was going on with Jinji, without an appointment. I have never experienced that type of care before with any other vet. She would call me with results in a timely manner and spend as much time on the phone with me as needed, never rushed. Unfortunately, Jinji passed away last week. Happy tails went above and beyond and sent us the sweetest card- Jinji you were so loved!!! Dr. Hodges- if you see this... thank you from the bottom of my heart for taking such good care of my sweet girl. You are incredibly good at what you do. Rest easy Jinji <3

Hands down the best veterinarian I have ever dealt with! I'm in rescue and have been bringing my dogs to Dr. Hodges for over 7 years and she has been great with all of them. She is knowledgeable, compassionate, and goes above and beyond to help my pets. All of the staff is truly amazing as well. I would give them 10 stars if I could.