Harrison's Property Services - Victoria Window Washing, Pressure Washing, Gutter Cleaning & More

***Updated and Edited*** TLDR (too long didn’t read) AKA a summary; The work was alright, not worth the price. They could have spent more time cleaning the roof and more time cleaning up the yard. Would pick a more responsive company or a smaller company who cares about customer service and timely communication next time. Review: The quote for de-mossing my roof was given fairly quickly and the job was also done fairly quickly (approx 4 hours). However, there seems to still be moss here and there on the roof - which apparently is OK. I emailed them Monday night when I got the invoice earlier that day and it’s now Friday night and still no one has responded to my email. I tried to leave a voicemail but it was full. I decided to text them, and still no one replied. Honestly, paying more to have someone pick up your call and answer your questions or come back to take a look would be worth it. When they finally got back to me, they said they were on vacation… then they said they’d come take a look but never set a time. Then they said they didn’t need to come because I had photos and he felt the job was done to satisfaction. However not once did he recognize that I wasn’t satisfied with the result. Again though, for the price I paid compared to the outcome, I expected better results. I’ve seen better roofs from different companies who did better jobs. Also, no one took photos of the roof before work began or after the work was done -which would have been nice and transparent. Same with letting me know how many anchors were placed and then removed and patched. Nothing. I’ve paid my bill but a discount wasn’t even offered to alleviate the fact that I was ignored for a week and then again, for that visit that never happened because they never set a concrete date and only have housing them via email and text did I get a response. That’s not customer service. I’d pick a different company next time. Oh and offering a discount for a 5-star review is 100% unethical.

Harrison Property Services provided excellent service and we would recommend them highly. Jeremy from their team was attentive to our needs for yard cleanup hauling. He was gracious, and worked tirelessly to take care of our request. Thank you Jeremy and Harrison!

Just writing this review now. Had them over last year and the team did an excellent job in removing the moss from my roof and they applied the chemical for moss prevention. Great job on the gutter cleaning as well. Will be contacting them shortly to have them cleaned again.