Haus12 Interiors

We are extremely happy with the work BB Trade Kitchens completed for us recently. We extended our kitchen and they matched the new cupboards and end panels perfectly to our existing ones. The pull out larder cupboard is a show stopper and everyone comments on it. They even built a custom made unit to house our wine cooler! We also used Nostalgia for our quartz as recommended and this has turned out beautifully. We are so pleased with the results and the workmanship from all involved. We would definitely recommend!

Can’t go wrong with BB Kitchens. Beat all main stream competitors on price, great quality units, great customer service, fair and honest throughout. Highly recommend 👍 hit up this fella he’ll look after you John Howourth

My experience with BB Trade Kitchens and Bedrooms has been, regrettably, nothing short of a nightmare. What I had anticipated to be a straightforward kitchen installation instead devolved into a stressful and costly ordeal, marked by poor planning, persistent miscommunication, and a glaring lack of accountability from the company. From the outset, problems emerged. The tap sent was incorrect, and when the new one finally arrived, a significant time later, the middle shelf would no longer fit —a basic detail that should never have been overlooked with proper attention and care. The entire installation faced significant delays, our agreed planned start date, the arrival of doors and components, meant the kitchen was not finished months after agreed. These repeated errors led to major disruption and considerable inconvenience in my home. In my efforts to resolve these issues, I emailed and called the company repeatedly, but was unable to reach Andrew McCarroll, the ‘General Manager’. I was informed that he had been moved to work on the shop floor due to the company being so far behind—a fact that only further highlighted the disorganization and lack of leadership within BB Trade. I also requested a partial reimbursement to cover additional plumbing costs directly caused by BB Trade’s mistakes, yet my emails have gone unanswered. The lack of communication and disregard for customer care throughout this process has been truly appalling. Given my experience, I would strongly advise anyone considering BB Trade Kitchens and Bedrooms to think twice. The service I received was unprofessional, the process chaotic, and the result deeply disappointing. In summary: avoid this company at all costs.