Helpbox UK

I can’t recommend my helpbox highly enough. From day one, they’ve been professional, responsive, and incredibly knowledgeable. They explain everything clearly, keep me organized, and make tax season completely stress-free. What really stands out is their attention to detail and proactive approach. They don’t just file paperwork; they look for smart ways to save money, plan ahead, and make sure nothing gets missed. I always feel confident that my finances are in good hands. If you’re looking for someone trustworthy, efficient, and genuinely invested in their clients’ success, this is the accountant you want. Five stars all the way.

An absolute disaster. At first everything seemed very professional, with on-boarding calls etc. However, when it came to production of my accounts the poor quality of this organisation revealed itself. With just over 2 weeks to go until my filing deadline I chased them up. A few days later I chased again and eventually got something alleging to be my accounts. Unfortunately there were numerous errors, misallocations, incorrect assumptions etc. It took 48 hours to get someone on the phone who I could actually discuss these with in some detail. I was then promised a revised and updated set of accounts to arrive 4 days before the filing deadline - allowing some small amount of time to make any adjustments. Here I am now, filing deadline is tomorrow and I have no accounts. Tried calling several times, but the phone has cut-off whilst I am holding (having spoken to a receptionist type person). I had a message to say they would get the accounts to me for tomorrow - leaving zero time for me to query any errors, make adjustments etc. let alone transfer funds from deposit accounts to pay the CT (which they massively under-calculated). Yes, they are low cost. However, I have had more stress in the last 4 weeks than my previous accountants caused me in many years. I find their tardy response to queries and laxidasical treatment of important documentation poor in the extreme. Moving to them was the worst business decision of my life.

Rob was extremely helpful and clear throughout our call. He took the time to explain everything in a way that was easy to understand and made what could have been a complex process feel straightforward and manageable. I really appreciated his patience and professionalism. Highly recommend Rob and the team at Helpbox for anyone looking for reliable, supportive accounting advice.