Hobbs Hairdressing of Bristol

Not available.

Jonathan Burlinson

I have been coming here for years and always been happy but the last appointment was the worst cut I have ever had and probably the worst experience. The highlights I had were beautiful as always and I am very happy with the colour. However the cut was not what I asked for and I don’t feel that the stylist listened to me and assumed what I wanted. I was also unable to see it properly at the end as he had curled the front area whilst blowing drying using a curling brush. They have offered to rectify it but this is costing me over £40 babysitting fees, parking etc. I told him I liked the wolf cut and when I got out the photos to show him of the previous cut I had ( pictures 3-4) and others from the internet I liked, which I showed the previous stylist, who was amazing, he dismissed them saying “yeah, yeah I know” and didn’t look at them. I can’t remember him even going over the fringe when it was dry. I also asked for the finish to be wavy, messy and he curled it. Photos 1-2 are what it currently looks like, which is not what I asked for. My experience was also not the greatest. I was offered 3 drinks. The first was 15 minutes late, the 2nd didn’t come and the 3rd was wrong. During the wash I am normally taken into the back of the salon and asked if I would like to have my feet up and offered a blanket but I was at the front because it was busy and the lady washing my hair at the end kept pushing down on the sink so it kept getting incredibly uncomfortable. I don’t feel that I was listened to at the time and feel very upset with the current cut I have.

a eames

Absolutely one of the best salon experiences I’ve ever had! Kizzy and Courtney were both amazing — warm, professional, and super talented. Kizzy really took the time to listen and understand exactly what I was hoping for, and the result was even better than I imagined. I left feeling so confident and happy. Relaxed experience from start to finish. Highly, highly recommend — thank you both so much!

Claire Boulton

My partner booked me an appointment with Courtney on Friday 28th March at 4:20 after an awful experience with another salon the day before. I was visibly upset when I arrived to my appointment and explained how the restyle from medium length hair to a pixie cut was not the style of pixie cut I asked for and more of a mullet with no shape. Making me feel incredibly self conscious. Courtney listened to me and made me feel at ease. Validating my emotions and really empathising with me. She explained thoroughly what my options were and throughout the whole cut asked me if it was looking how I wanted. She was extremely precise and conscientious of her work. I had explained that the previous salon used thinning scissors to hack away at my hair and she made an effort to use other scissors to get the same effect so as not to worry me. She guided me through the whole process and educated me on how to style my new doo. I left the salon feeling feminine and pretty again with a smile on my face. (Although there were also tears of joy!) She is a real credit to Toni & Guy. She gained my trust and gave me back my identity. Thanks to her you have gained a new customer and I will be recommending her to everyone. Thank you Courtney for turning a terrible 24 hours around and providing an excellent service.

yasmin smith

Courtney at Toni & Guy did the most gorgeous updo for my graduation! She made sure I was happy every step of the way and really listened to what I wanted. The style was perfect and stayed in place all evening– I felt so confident and got loads of compliments. Thank you, Courtney, for making me feel amazing on such a special day!