Hoffman Equipment

Difficult semi maneuver to back into this dock, but the yard guy will do everything possible to assist in stopping traffic. They are all great guys.

We have a large fleet of JCB equipment scattered through the US. And because of that, we have had the pleasure of working with JCB dealers all over. With that being said, and I cannot emphasize this enough - avoid this Hoffman location at all costs. Incompetent and dishonest would almost be too kind when describing them. After several service calls, wrong diagnoses, and wrong parts, they still wanted to charge us over $10,000 for labor and parts that did not fix our issues. If you are stuck using them, make sure to go through their service reports and invoices thoroughly because their service manager (Anthony Nalewajko) will try to charge you for irrelevant parts that did not work, as well as services not performed by their techs. If you are trying to solve any warranty issues through them, you will need to follow up with JCB on your own to make sure they actually file the claim. In our experience, we confirmed with JCB that Hoffman never even tried to submit a warranty claim. These guys are by far the most boldly dishonest (and incompetent) dealer that we've dealt with to date - avoid at all costs!

We have used Hoffman Equipment service dept. on Zerega ave Bronx for many years. Pat Stroh the service manager understands how costly down time is in the paving business and he works diligently to get you up and running as fast as possible. There have been a few Sundays that i have contacted him and he always responded. His efforts and responsiveness is greatly appreciated . The lead Tech Chris Wilm is absolutely one of the best Tech's in the industry. He accurately diagnoses the issue and gets you repaired and back to work as fast as possible. We highly recommend Hoffman Equipment @ Zerega ave Bronx. Its a pleasure working with Pat and Chris.