Hotel Renovo Des Moines Urbandale Tapestry by Hilton

We stayed there one night in a Junior suite that looks out into the pool. The room was very nice, spacious and clean. It was kind of odd not having an exterior window but since we were only there 1 night, it was fine. The kids loved the easy access from our room to the pool! I was positively surprised by the pool, very large, lots of seating and a good size hot tub. It was clean and staff came to restock towels. The tile floor was also beautiful. There’s adult only swim from 10pm-11pm and staff did come right at 10pm to politely ask kids to leave. The hotel serves a great breakfast, nothing too fancy but definitely a step up from your standard included hotel breakfast. A big compliment to the staff in the breakfast room who greeted everyone, and were busy restocking everything and keeping things clean.

❌Absolutely Not Recommended❌ 😡 One of the Worst Hotel Experiences I've Had 😡 The room service was practically nonexistent — no proper cleaning was done at all. They simply dropped off towels and left, without addressing even the most basic cleaning needs. To make matters worse, the room itself was dirty and clearly neglected. There was visible dirt on the floor and corners, and even a spider crawling around — as shown in the photo. It made the space feel not just unclean, but downright unsettling. Staying in a room like that was more of a horror experience than a restful one. The lack of cleanliness, attention to detail, and basic guest care was shocking. This place doesn't deserve more than a 1-star rating — and even that feels generous. At best, it's a 2-star property pretending to be something more. I strongly advise others, especially families, to stay far away. Save your money, your time, and your peace of mind — there are far better options out there.

Overall decent stay here. Rooms were nice and clean. Breakfast was pretty good. Didnt get time to check out the amenities. I unfortunately left my jewelry in the bathroom and the cleaners did not turn it in to the front desk, nor did their division call me back after leaving a message,so that was very disappointing. Rates were a little high if booking directly through them.