Hotel Surya Palace

Rooms are good having good interior but due to non maintenance things are getting worse. Receptionist staff and housekeeping staff need behavioural training. Food is good, Poor breakfast timings- take breakfast order after 8:30 and provide breakfast after 9 AM

Unfortunately I cannot help but say that the stay was very inconvenient and disappointing for me. I checked into fab hotels grand olive in noida sector 50 and was given room 06. It was so poorly kept, the bathroom had leakage from behind the toilet seat which I showed the manager but no action was taken, the toilet seat was not even clean, the exhaust panel was almost falling apart because of the rust, the room walls had seepage due to which in many parts the paint had swollen up, the bed sheets had holes, the pillow covers had holes and hair on it, the AC did not work and neither was there any remote to control it, when asked for the remote the staff reluctantly said, ‘ sir wo toh dhoondna padega’ and that search for the remote never happened. the geyser didn’t work at all, I was asked to call the kitchen in the morning for breakfast but the phone didn’t work so I went to the reception to give my order, I asked them for 4 boiled eggs and bread, after an hour the staff comes to me with 2 boiled eggs with bread and says, ‘ sorry sir 2 eggs hi hain’ when asked to arrange for more I got a reply saying , ‘ sir 2 hi eggs hain aap yahi khaa lijiye, eggs toh lane padenge’ so I asked him to arrange for it, but that never happened. When I asked the manager at night for a bottle of water to be sent to my room, he said a yes but that bottle never came back, when I went to check there was no manager so I had to call it via Blinkit. Overall it was a very poor experience with the most unresponsive and lazy staff.. I would not recommend this hotel to anyone

I have booked this hotel for my client. I have Terrible experience with them. Found a cigarette hole in the bedsheet and the room had dirty bedsheets that smelled bad. Breakfast was disappointing too - they only gave us two eggs, and when I asked for more, they said that's all they could serve. To top it off, they didn't even provide the water and I had to order through Blinkit. Not at all recommended.