HQ - Houston - Westchase Westheimer

Not available.

Jay Abiona

This review is actually for corporate and not the actual center. Georgina and Rene do a great job of running the office and are very helpful. However, their corporate partners are not as helpful and I would definitely not recommend using Regus for your business needs. You would think with so many billing complaints, this company would try to improve their billing process as well as their online portal. I’ve been at this location for 12 years. Before Regus even got here. I have never had a late payment and have always paid my monthly service. Recently, my credit card changed and as I made the change in their system, for some reason it didn’t take. It excepted my new card, but then didn’t show the next time I signed in. Due to this online glitch, there was a 10 day period that my bill was late. To prove there was a glitch. There were also two accounts under the same company name/number and I had to delete one of them. Also, when it showed my bill, it only showed half of it, so I paid that half but there was no other bill for me to pay at the time. A week later a second Bill showed up with the other half of my monthly service which I paid, but there was also a $28 late charge at that time. I asked them to remove the charge multiple times and they said they would not. After 12 years of being at this location and due to a glitch in their billing process, which you can see many people complain about in the reviews, they are that set on getting their $28 late fee. No problem I’ll be glad to pay you your $28 with a matching 1 Star review for your customer service, billing process, which seems to match other peoples reviews online also.

Ryan Meley

I own a business that had been using their services even before they moved into this location. Changing locations is such a pain so even though I wasn't happy with their services, I just stuck with them. On the positive side the people that work there are friendly and the building is great. However, they had non stop issues with billing, management, etc. Even after close to a decade when I finally decided to cancel services I told them I was going to and they said the contract I had signed many years ago required many weeks advanced notice. To be clear, I was only virtual at this time so its not like they had to change anything. And even with 6 weeks notice, that wasn't enough for them agree. So, it was either take them to court or just pay for an extra year. It wasn't worth dealing with so I went ahead an paid a year without using them just to make them go away. So, no, I wouldn't recommend.

Jennifer Mickle

We lost power/wifi at our office as a result of Berle. As such we reserved day space at the West Loop Regus coop space. Renee was extremely accommodating and helpful so that we experienced a productive work day. We are very grateful. The space is very nice, modern and confortable. We will bookmark this space for future meeting and work needs. Highly recommend!

Cesar Sanchez Jr.

The coin appraiser was quick to come up with the price