Imperial Heating and Cooling

Tank Water Heater Replacement. My old water heater finally gave out, and I needed a replacement. DeMark Home Ontario offered the most attractive price. They provided thorough information and guidance, making the decision process easy. I appreciated their flexible scheduling, which allowed me to arrange the installation day at my convenience. (Thank you Mike !) The installation team was punctual and performed excellent work. They were professional, courteous, and knew their stuff. What else do you need? Choose DeMark Home Ontario - Be another satisfied customer!

I cannot praise DeMark Home Ontario enough—they are by far the best company I’ve worked with in over a decade. Their customer service is outstanding, and I was genuinely blown away by their efficiency, effectiveness, and trustworthiness. Let me explain. After being without heat for two days, I called Mark in a moment of desperation. A local Navien’s dealer had visited my home but left me feeling disappointed, as his quote and approach seemed designed to take advantage of my lack of knowledge and urgent situation. In contrast, Mark immediately put me at ease. I sent over some photos and details, and within hours, he provided a fair and accurate quote. From the start, it was clear that he genuinely cares about his customers and aims to offer not just peace of mind, but a great quality product at a reasonable price with 5 year warranty. Later that day, his team arrived and worked late into the night to install a new heater—exactly what I had been promised. There were no hidden emergency fees, just excellent service and honest work. DeMark Home Ontario offered an unbeatable combination of price, quality, and superb customer service. Most importantly, they gave me the peace of mind I desperately needed in a very stressful situation, knowing I was dealing with a company that goes above and beyond. I highly recommend DeMark Home Ontario Inc to anyone in need. Thank you, Mike, and your amazing team!

My water heater tank quite an old one, was leaking from inaccessible areas leaving me no choice of repair but to go with a new tank. Found DeMark Home Ontario online, spoke to Mike. I got lucky to have found them. He was so patient and answered all my questions, that too late in the night. His service was prompt, easy and impeccable. His installation team also did an excellent job, they were punctual, finished their assignment on time. Loved doing business with them and would go with them for any of my future HVAC requirements. Kudos to DeMark Home Ontario team.....