iPhone Doctor of Waco

I came in to iPhone repair with a phone whose screen was completely off, and with good knowledge and time it was able to be repair led by Jacob in no time. He had great customer service and would definitely recommend him and this establishment to others.

I would highly recommend this place if you need you phone screen fixed, they are super nice and professional, it only took a hour and a half to fix, and costed me way less then what other where charging. Cash was the cheaper way to go at $150 to fix my Motorola 2024 5G, they did have the order the screen but it was still super quick came in the next day. If you need you phone or tablet fixed they will do you right.

I’m not a person to write bad reviews and I’ve had good experiences with this business in the past but after this I doubt I’ll keep trying. My iPad wouldn’t turn on after I didn’t update it as much as I should (my fault I know) and I dropped it off with them at the beginning of January. I didn’t hear anything for two weeks and when I called I was told they needed more time, which is perfectly fine. I wasn’t frustrated until they had it for a month with no communication. I called and was told it was on the pickup shelf and the woman who was working on it left no notes, so she’d call me on Monday, and when Monday passed with still no communication I decided just go pick it up. When I got there I was told there was nothing they could do and I was charged for a diagnostic fee. I tried to plug it in as a last effort and when it was charged enough it turned on and the data downloaded immediately. All I had to do was update it and now it’s working perfectly. I know technology it weird and finicky but I really feel like no effort was made towards communication, and I was charged unfairly. Everyone’s experience might be different here but I’m super disappointed with the way this turned out.