Isabel Marant New York Soho

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Anna Pang

The lady who helped me with my purchase was very kind. She made sure that my size was right and had no problem grabbing the sizes that ranged near mine (since the shoes run a little smaller). Thank you!

IsaBelle Marie Tusca

Walked into IM, and I’ve never felt more disrespected in my LIFE. We walked in around 12pm—barely 4 people in the store, and still NO ONE acknowledged us. Fine, but if you have over 5 employees working at a luxury store with barely any customers, I’d expect a nod or a hello. Nothing. In the end of the day we did buy a pair of sneakers. DO BETTER

Rafaella N

Usually Isabel Marant girls are REALLY NICE but one yesterday around 7pm 1/09/25 was so mean and disrespectful, I dont know what is happening to the brand, i also bought a pair of ballerinas and they completely broke apart after 1 wear. I went to the store to check a new pair (i bought mine in Cannes) and they are indeed poorly made. Also the customer service is disgusting since they said nothing bad happened to my shoes. Note* i own 1 bag and 2 pair of shoes from ISABEL MARANT and guarantee you, i wont be purchasing again because the quality is downgrading as well as their customer service.

Grace Wang

Went in for one thing and left with something better. Georgia was lovely to work with. She found out that the dress I was looking for was only available in Europe but had me try on other colorways. The style didn’t suit me but she asked what else I might be looking for and brought many items to try on. I loved the cut of Isabel’s pants and never would have tried them on if Georgia hadn’t brought them out. Also got a gorgeous top that Georgia recommended. Will definitely shop at the SoHo store more often.