Ivy Park at Cathedral Hill

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Rob Giljum

We just got my brother placed into Ivy Park at Cathedral Hill. My brother was very resistant, but once he got there, he's been really happy. The place is great. The apartment is really cute. The facilities are clean. The staff is very nice and helpful. Russell, the Marketing Director, has been absolutely amazing in getting my brother placed, answering all of our questions, and responding to and dealing with any issues that we raise. Very happy to have my brother in a supportive community when my brother can thrive.

Salvatore Crivello

We have had a phenomenal experience with Ivy Park at Cathedral Hill! The application process was transparent, and the facility itself is clean, well-maintained, and is classically San Francisco. More than anything, I have to compliment the team from everyone to Josh at the front desk, the sales team, Cecibel the resident care coordinator, to the awesome maintenance team Arturo and Irving who have been over the top in helping my father settle in and get comfortable to his change of living environment. Everyone on the staff has been incredibly courteous and responsive, and the care they provide is genuine. So happy we found this place for my father AND that he has loved being there!

Michael Murphy

We recently relocated our mom to Ivy Park from another facility, and we couldn't be happier! The staff has been nothing short of amazing. Right from the beginning, they've been accommodating, welcoming, kind, and pleasant. They've convinced us that we made a great to choice for our mom, after looking at many different communities in the area. And since she's been there, we have a great feeling that she's safe and happy and comfortable, as well as feeling engaged in an active and lively community of wonderful staff, caregivers, and fellow residents!

Gloria Carlos

My sister has been a resident at the memory care unit for over 6 months. I have seen a marked improvement in her ability to walk and converse. Joy ( Emily) Quilet, the Memory Care Director has a good team of caregivers and med technicians. They know the special needs of each resident and try to work with them and their family members. Joy has a pretty full set of responsibilities but always finds time to engage with the residents and their family members. Fili Igafo, the Executive Director does not closet herself in her office. While charged with many responsibilities she finds time to visit the memory care unit and entertains the residents with her ukulele. It is refreshing to have senior managers engage with residents. The caregiving staff have the most challenging task of attending to the numerous needs of the residents. They are the real force behind the quality of experience the resident and family have while at Ivy Park. They need additional staff. The management team recently organized an event for residents and family members. The food and entertainment created a sense of community. The music transported some of the residents with dementia to times they enjoyed and you could see them tapping their feet to the music. Great initiative! One area that could be improved is better processes such accounting. Otherwise Ivy Park Cathedral Hill’s memory care unit is my sister’s home. Thank you especially to the caregivers who patiently take care of her.