Jaquar Orientation Centre - Lucknow

The Jaquar orientation centre is truly an educational centre for bath fittings. It is a must visit for anyone thinking of building a new home. The display is wide ranging and fabulous. Nishant Bhardwaj, manager of the centre is very knowledgeable and enthusiastic, and makes enormous efforts to explain the functioning of the fittings and helps customers make informed choices about what would best suit their needs. And he does this in a very unbiased and professional manner. He helped us choose all the fittings for our upcoming home and we are very happy with his service. The centre lives up to its name ie, orientation centre - ie, bringing clarity about something which appears very confusing unless someone handholds and guides you.

I recently visited the showroom and had a very disappointing experience, primarily due to the rude and unprofessional behavior of the staff named Nishant. This is happened twice by this same person . From the moment I walked in, I felt ignored and unwelcome. When I asked for assistance, the staff member I approached responded in a condescending tone and seemed uninterested in helping me. Despite my polite inquiries, the staff member was dismissive and made me feel like a nuisance. Customer service is key to a good shopping experience, and unfortunately, this visit left much to be desired. I left feeling frustrated and upset. I would not recommend this showroom to others, as the lack of professionalism from the staff overshadowed any positive aspects of the store.

With scarcity of sales staff this place is a sheer waste of time and energy. Please stay away from this place ; it’s much better to refer to e catalogues on the website. The staff and atmosphere is highly unprofessional. Till one year ago it stood out as really an impressive place to visit ; sadly it has detoriated heavily.