JD Precision Plumbing Services

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Patti Edens

We were very happy with all aspects of working with JD Precision Plumbing Service from our initial phone call to the finished job. An underground leak from our water well to our house had lowered the water pressure in the house. This was the third time this fitting had leaked. We called Monday morning around 11 am. A very courteous and helpful person (sorry, can't remember name) answered the phone, quickly understood what we needed and set up an appointment for between 12 and 4. Austin arrived at our place sometime between 12:30 and 1 pm. He was very kind to our over-enthusiastic Labrador retriever. :) Austin assessed the problem and let us know what he recommended for a permanent fix. He installed an extra fitting and replaced the two leak-prone screw-on fittings with a better connection. He brought the lines up to the surface and set it up so that we could have options on which lines to turn off without shutting off the water to our entire system. We think that Austin's solution was brilliant - very thoughtful, practical, and well executed. It will last forever. JD Precision Plumbing Services and Austin are highly recommended.

Kailia Gramlich

Great experience with JD! From the initial call, the email with information about our tech and Steven the tech who took our urgent call on Sunday, it was all wonderful! Steven was very polite, assessed our damage quickly and very calmly walked us through what we would need and was very straightforward with us which I very much appreciated! He fixed our problem fast and was very clean! We would absolutely recommend JD and will use them again the next time we need a plumber!!

Lorraine Lopez

This company is very professional. I got a phone call when they were on their way and I even got a phone call when they were running late due to traffic. Sam was very thorough when installing my two faucets and made sure that I was happy with the end result. He cleaned everything up and was very respectful. The cost was somewhat reasonable for plumbing services. Not the cheapest but, definitely, not the most expensive I have ever seen. They showed me exactly how much everything was going to be so I could make an informed decision. I don't mind paying a little more for professional work and that is exactly what I got with Sam so I am happy. I will definitely use them again if necessary. UPDATE: Months later, I now needed a new toilet so decided to call JD Precision again. I also had a coupon. They quickly had it fixed in about an hour. Great price and great service again from Sam. So glad I found this company!

Tim Burch

Terrible Experience – Avoid at All Costs This has been the worst company I’ve ever dealt with. Their technician caused damage during a repair and instead of taking responsibility, they initially tried to pass the blame. After hours of back-and-forth, they finally fixed the issue — The part their technician had damaged could only be fixed after removing drywall. We were told the restoration team would follow up the next day to complete the job. Two weeks went by with no contact. I had to track down the manager, David Pollack, who claimed he didn’t think we wanted the work finished — a completely false assumption. Once again, they refused to take accountability and ultimately told us they wouldn’t be completing the repairs. I chose this company expecting reputable service, even at a higher cost. I was very wrong. Save yourself the time, money, and stress — stay as far away from this company as possible.