J.W. Freeman Plumbing

• service@jwfreemanplumbing.com

Marshall Greenfelder

Seven years into its service life, my water heater suddenly quit heating and began leaking. After calling New York Plumbing, I was gently guided through each step of the process by Trevion. To determine what he would need to fix the issue, he asked to view photos of my current setup. A short time later, I got a call informing me that he had located everything he need and would be coming out that afternoon to replace my water heater and bring the existing piping up to code. They arrived promptly, cleaned up after themselves, and kept in constant contact with us. These days, such prompt responses are extremely unusual. I have no reservations about using them again or recommending them to others. The fact that New York Plumbing is a family business, run by the fourth generation, is a great bonus.

Maldito Gwapo

I used a verified listing service to find a water softener service. New York Plumbing responded to my inquiry and arranged up an appointment for the following day. Their technician Darion arrived promptly and thoroughly inspected my 10-year-old water softener and 17-year-old hot water heater. We discussed options after determining that both my water softener and hot water heater required replacement. Both systems were installed by Darion on the same day. New York Plumbing even dispatched an electrician to ensure the compliance of my new hot water heater. I now have instantaneous hot water and the water hardness has been eliminated. New York Plumbing was exceptional to work with and accommodating to my schedule. I strongly endorse them.👨‍🌾👌✔✔✔

Glenna Gutkowski

A new gas range couldn't be installed because the gas line connection was rusted, according to the installer from the big box store. He advised calling a plumber since he was too nervous to cut the line. We had a party planned for two nights later, so we needed to get a plumber as soon as possible. I made a number of business calls. Trevion got back to me on the phone before any of the other businesses did. When he had two plumbers show up within an hour, I was taken aback. They carried out the task with competence and speed. The assistance of this firm got me out of a bind. They have earned our continued business and enthusiastic recommendation.

Kevin Langosh

I requested a price for a new water heater from New York Plumbing following my past great experience with them fixing some unsteady toilets. I scheduled the next week since I felt the price for the device and the installation was fair. Sadly, the building elevator was broken, and the workers spent the next two days calling to inquire whether it had been repaired. As soon as it had, they came over and completed the work. When the current hot water heater broke down two days later than expected, New York Plumbing was able to expedite delivery of the replacement unit and have it on hand the same day. I was very happy with their promptness and willingness to go above and above. I have faith in this bunch, and so do you.