Kaiser Permanente Tanasbourne Dental Office

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Sue Niebur

Bright Now Dental Tanasbourne location going downhill for a long time!! Been going here for 10 plus years but just keeps getting worse and worse. Went in for a crown on October 1st, 2025 and they did a temporary crown. Glue left all over on the roof of my mouth and front tooth. Next appointment scheduled for permanent crown on October 22nd, three weeks later. A couple days before my appointment They Left a text message saying I needed to call and reschedule. Took me three days to get through to talk to someone and finally scheduled a new appointment from Julie at the front desk for Friday October 24th. I let her know there were issues with all the glue left in my mouth. Showed up 10 minutes early on the 24th and they said no dentist was scheduled on the 24th and I would have to reschedule again. Let them know I was not happy as this would be my 3rd time scheduling for this. None my fault. Receptionist did not really care. Rescheduled for Monday October 27th at 9 am. Their systems are down, the X-ray machine is down so they can’t finish my permanent crown. Not sure why I need an X-ray. Wanted me to reschedule, I said no I will wait. Finally at 11:30 2 1/2 hours after my scheduled appointment they said they could finish the crown after all and would not have to do an X-ray until my next cleaning. Apparently an X-RAY was not necessary. I could have been out in 15 minutes but this was a three hour nonsense appointment. They Always want to do more than needed. Sometimes it does not make sense to save money with this dentist office. Just go to a good dentist. It will save you a lot of time, trouble and anxiety!! Probably be a lot better quality as well!!! Manger tried to blow it off but caught her in a lie and she hid until I left. Terrible and unacceptable !!!!

Millie Hummel

Great service excellent Dr and I’m glad I chose this dental office. They accommodate with my need . Love my Dr who listens To me and my need. Great assistance and most of I will drive and 1 hour and half just to get my teeth done. Best in the business and I recommend this Office.

Heather D

My daughter and I have gone her the last cpl years and we're happy with the service but unfortunately we will not be returning.The new system sucks. I never had this issue a year ago. You can't get through to the office to make and appointment. It tells you go online for faster service .. what a joke! I tried to schedule my daughter over 2 weeks ago online for a reg. Check up and no one ever got back to me. My daughter is having issues with a tooth and needs to be seen and I have called all day and left 2 messages and still no one has gotten back to me.I have no choice but to find a different dentist. If I can't get a hold of anyone for an appointment then no point in returning .Please don't respond back saying to call because that's pointless and obviously will not resolve the issue.

Kimberly Arnold

WARNING 🚨🚨🚨COMPLETELY FRAUDULENT CHARGES FOR SERVICES NEVER PERFORMED! 🚨🚨🚨Office staff is rude and indignant. Refuse to follow patient requests. Cleaning was not done well. Be sure YOU personally contact your insurance as they will lie to you and you will be stuck with a shocking bill down the road. Funny that a full mouth “deep cleaning” took 15 minutes and the doctor didn’t even check. I told the hygienist it didn’t feel cleaned. The General Dentist is not a member of the ODC. Be warned.