Kitchen Depot

I should read those reviews before I made the order. I paid $20 for express shipping but it's been 3 days and the item was still in NY. will not buy anything from this seller again.

Before I could install the smoke detectors, Hurricane Ian destroyed the building. Contacted Wholesalehome by email, telling them this and requesting an RMA. Response said they were closed for 12 days for Sukkah. After 12 days, I requested the RMA again. Response said they were closed until September 28 for Rosh Hashana. The response was dated October 23. Requested the RMA many more times for weeks. No response. My son lives in Brooklyn, so I asked him to visit their office at 1143 60th Street in Brooklyn. It is Sweet Home Adult Day Care Center. I'm sure there is a good explanation for all of this, but I can't get Wholesalehome to communicate with me. Edit: Shulem Eisenberg and Marvin Jarlei Garcia emailed me the return address and an RMA. I have shipped the package. I will update when I get a refund. 2nd Edit: Received a refund from Wholesalehome. Added two stars to the review for this. Still two stars off for the many weeks of no response to my RMA requests.

edit: after reporting the no response issue to PayPal, i was finally sent the shipping status, and have since received the product as described. 2 stars for poor communication -Hi can't imagine if I were to return this product or if the product is defective how frustrating that experience would have been. scam website, customer service is contracted out to "forward" information to "manager", tried contacting via Facebook and use their website chatbot just end up waiting for real human reply and without anyone actually replying. This is obviously a front for a website retail fraud.