Knox Pest Control - Columbus

Romona first came out to our house to set up a service plan for my rental home. Excellent job from her and I could tell she knew what she was talking about. Her service was awesome! I would definitely refer anyone to Knox.

I want to show some love to Eric Donaldson, he is the Regional Manager for Knox Pest Control in GA. I posted a review two days ago and immediately received a call from Eric to address my concerns. He scheduled an appointment with me and was at my home yesterday to address them. As a student of business I must say that customer service is my biggest concern. I strongly believe that if the customers is not satisfied the company will not be prosperous and shouldn’t be. Eric is very professional and I can discern that he is very genuine about his service to his customers. He gave me his personal phone number and told me to save it. He made my concerns his. Eric I want to thank you again for your attention to detail and your efforts to resolve my concerns. Most of all I want to thank you for your humility. Customer service at its best!!! Definitely ⭐️⭐️⭐️⭐️⭐️!!!

I can't say enough good things about Jarrod and the incredible job he did! From the moment he arrived, he was professional, knowledgeable, and genuinely passionate about what he does. He took the time to thoroughly inspect the entire property, patiently explained the issue, and laid out a clear plan of action that gave me total peace of mind. Not only did he handle the pest problem efficiently, but he also gave me helpful tips to prevent future issues and you can tell he actually cares about helping people, not just doing a job and leaving. He showed up on time, came fully prepared, and even followed up a few days later to make sure everything was still good.