KP Staffing

Emily and Bailey offered outstanding support throughout the entire process, which helped me feel confident that I made the right choice thank you.

This group placed three different professionals for our company over the past couple of months. One of the individuals that they sourced was simply a bad apple, staying with us for just 38 days. Because our placement bill for this individual was paid in 12 days (instead of the proscribed 10 days) they would not honor filling the spot at a preferred rate. In fact, their team wouldn’t agree to charge a lower amount until after I fired them. For me, I don’t want to do business with people who are rigid like this—this is simply not how I do business, and it clearly is terribly poor customer service. Good customer service would have been to honor the preferred terms of the contract; the BEST customer service would have been to offer a huge apology for sourcing this dishonest employee and promising to replace her for free based on her short (and dishonest) tenure. IN FACT, I have found that other groups would have filled the spot for free. Understand that by choosing another placement agent, I forfeit our ‘credit’ of $7000, but I’d rather forfeit $7000 than do business with this group! The lesson is this: When you choose a placement agent among the throngs that are available, do your homework and choose wisely!

Frontline Source Group was so involved during my contract to hire phase. Their encouragement through the staff was so supportive and they truly saw the company they placed me with as a great fit for my personality and skills set! They wrote me a welcome note when I was transitioning into my first week. They always got back to me with any questions I had along the way via email or phone- and they were such a key player in helping me to do well through my interview process. I would highly recommend Frontline Source Group to anyone in the Dallas area!