MacroHype

While I am happy with enough of our pictures despite paying for two hours and receiving one hour, I WILL NEVER USE THIS COMPANY AGAIN. We booked almost a month before our date and had been told it had been booked with a photographer when they confirmed to go over times and locations (the photographer told us he was not booked until the day before). However, we were not connected with our photographer until 6:30 PM the night before the shoot. While booking was easy at the beginning, communication did not flow as we were told until the night before. When I booked, I put on the booking sheet that we were interested in 3:30-5:30, but would like to discuss the timing as best to hit the golden hour. I repeated this again over the phone and through text yet was told this was our booking time and nothing could be done. Since the sunset was at 4:47, we had just over 1 hour of shooting. We had asked to start inside because we really wanted pictures taken, but because of the sunset we could not do it and the last time to go into the museum was 4:30 PM. Our photographer did not arrive until 3:45 (traffic and commute time was not properly taken into consideration, but not really blaming him). We paid for 2 hours of photography time, but received just over one hour. We also asked for inspiration pictures which I thought was appropriate, but did not do a lot more poses than what was specifically asked for. When I reached out to Roman, he responded at first to my issues but did not offer any assistance and then stopped responding. He basically said it was my fault for booking the time even though I had put these comments into the note at booking, over the phone when we spoke the next week, and again in text before this conversation took place. I guess it is my fault for getting what you pay for, but again will never use nor recommend this company to anyone looking for a photographer .

Working with MacroHype has been an amazing experience. Their video production services are truly exceptional. They demonstrated remarkable flexibility, ensuring that our vision was perfectly realized. The producers provided valuable suggestions, showcasing their passion for their work and dedication to achieving the best possible results for their clients. Without a doubt, we would choose to collaborate with them again!

We thoroughly enjoyed our experience with the MacroHype team while acquiring web marketing services. Their expertise significantly boosted our web traffic, a result we wish we had achieved sooner. Impressed by the increase in inquiries generated by their SEO assistance, we've enthusiastically recommended their services to fellow businesses in our networking group. Thank you to the entire team for their invaluable contributions in driving more traffic to our business!