Mamoun's Falafel

I have been getting mamouns for such a large part of my life and never have i ever been so appalled with what just happened today. I came in, admittedly late, at 10:30 to pick up some food and was very apologetic because they did not seem very happy I walked in. I ordered my food quickly at the kiosk and then proceeded to ask the skinny girl in the front with the curly hair to make sure there’s no ice in my drink. She then POURS THE DRINK WITH ICE IN IT, and proceeds too tell me it’s too late she already poured. I didn’t say anything because it was late and I could understand why she was upset someone came in last minute. I was then waiting as she is giving me the dirtiest look in which I then think to myself, I understand you’re upset but it’s so unnecessary to act like that at your place of work. The other girl comes out of the bathroom and I remember her also just looking at me weirdly but I didn’t think much of it and she was wearing an necklace with an F on it. She packs my bag to go and hands it to me very aggressively in such a rude manner not even saying a word. The service is actually insane I really hope I never have to see those two ever again. I have been here and the guy who works often during the day is always very nice and has a good attitude towards customers. I have never felt more disrespected, uncomfortable and humiliated in my life. As someone who has a job in the service industry this behavior is absolutely disgusting and so shocking from a business like this.

This is one of the best place to get Falafel. Over past couple of years , they are still providing same tasty food. Located walkable distance from New Brunswick train station in vibrant college town. If you are riding car, parking may be challenging but worth it. They have small dining area as well few outdoor tables. Service was quick.

Order the platter which I was told Serves 10-12 ppl , even purchased extra meat and got burnt chicken and shawarma. Plus it Was so cold , which shows it was not made to order at the time I requested. When we called no one helped, they said this is how it is. And even at pick up the person at the desk was not very nice. Won’t be order again.