Mathes Pharmacy

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Phillip Burrer

Erik at Ella Pharmacy is very personable, knowledgeable, and sincerely wants to help people. I am not getting that service at CVS. It is refreshing to find a pharmacy that cares about their patients! Thank you, Ella Pharmacy.

Jennifer Brannies

Loved them until I was lied to by two pharmacists there. They won’t fill mine and my son’s ADD med because our insurance doesn’t pay enough on it (so they said). But when a rep from my insurance co called them on 2/5, they agreed to keep filling it. So when I called on 2/11 to have my sons med filled, I was shocked when I was told again insurance doesn’t pay enough, we can’t fill it. My son on the spectrum needed his medicine the next day and I scrambled to get his ped to send the script to another pharmacy and he went a day without his medicine. For a kid with severe ADHD and Autism, it was awful for him to be off his med. The Kroger Pharmacy at 161st/Spring Mill is AWESOME and will fill for us now. Ella also lied again. A female there told me on 1/17 when I had to pay a $75 copay for my med that Ella would reimburse me that $75 once my insurance approved my med and back dated it. A pharmacist there told my insurance co on 2/5 they would reimburse me as well. But 2x I asked for my refund and two pharmacists didn’t want to mess with it because it was extra work for them. Not cool. The pharmacists at Ella are very dishonest. I’d skip this place if I were you. In our case the bigger pharmacies are better.

Amber runyun

Love this pharmacy they are always quick about getting my prescriptions ready and are always so nice and understanding.

Denys

The team at Ella Community Pharmacy has always filled my prescriptions on time, when I needed them, and never have dealt with an outage of medication for me. Their customer service, attention to detail, and general professionalism is above-and-beyond anywhere else. Having such an exceptional pharmacy in our community, run by members of our community, is amazing.