Max Mortgage, LLC

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Hassna Hollifield

I can’t say enough good things about my experience with Max Mortgage — especially working with Charles! From start to finish, he made the home buying process feel smooth, stress-free, and exciting. As a first-time homebuyers, my fiancé and I had a ton of questions, and Charles answered every single one with patience, clarity, and professionalism. He took the time to explain every step in a way that made us feel informed and confident in our decisions. We never once felt rushed. Charles truly cared about helping us find the best mortgage solution for our needs, and that kind of care and attention is rare. What stood out the most was how seamless everything felt. From pre-approval to closing, the process was handled efficiently and transparently. Communication was excellent throughout — no surprises, just solid guidance and support. If you're buying a home and want a team that truly goes above and beyond, Max Mortgage is it. And if you have the chance to work with Charles — take it. He’s truly fantastic!

Jynnea Batiste

It was truly a pleasure working with Mr. Charles & the Max Mortgage Team during our home buying journey. We are first time homebuyers & they made the entire process seamless. From start to finish, Mr. Charles kept my husband & I updated every step of the way, which really helped to ease my nerves. What stood out most was how genuinely friendly, patient, knowledgeable, and accessible he was. I’m beyond grateful that we got to work with Max Mortgage and we highly recommend them to anyone looking for a smooth and reassuring homebuying experience. We will back whenever we decide to purchase another home or investment property. Thank you again Mr. Charles! - Gerard & Jynnea B.

Patrick Walker

Mr. Charles was amazing throughout my mortgage process! He was thorough, encouraging, and took the time to explain everything step by step. I really appreciated how he provided helpful videos with every update — it made everything easy to understand. He made the entire process smooth and stress-free. I totally recommend him to anyone looking for a reliable and professional mortgage broker!

Kara Gaskin

I’ve been selling real estate for 10 years now. I’ve worked with a lot of great lenders. I’ve worked with a lot of…not so great lenders. Communication in our business is KEY. Charles communication was TOP NOTCH. He sends video updates in a text through a YouTube link and it is fabulous. He explains each step in understandable ways and always follows with “I’m here if you need me”. He was 24/7, y’all. Always cheerful. Always kind. And hustled. Hustled. We closed a week early! Absolutely rocked it!