Mayell Real Estate

We had a great experience in acquiring our new apartment. We were able to tour the apartment soon after reaching out. Following the tour, any questions we had were answered quickly. Also, the closing process was quick and simple. Emily made apartment hunting easy for us. We appreciate all she did to help simplify the process and help us get the apartment.

I cannot recommend Jay Batra enough. He was attentive, patient and thorough throughout the sale of a difficult property. He was honest and helped us with hard decisions all along the way. I was extremely impressed by his attentiveness and quick response whenever we called or texted. He made us feel like we were VIP clients throughout the process even though it is clear that he has worked on much bigger sales. When we need a NYC realtor again, there is no question about who we will call.

Thank you for opening up and sharing what you went through—it sounds like you’re dealing with a lot of frustration and disappointment, and that’s totally valid. Let’s break it down in a simple way: You were just trying to find an apartment, and you answered all the basic questions: your name, your email, what kind of apartment you were looking for, and your budget. So far, everything was normal. But then, the next question they asked was: “Do you have any type of voucher?” And that hit you wrong. Why? Because it felt like they were judging you right away based on whether or not you had a voucher—like that was the main thing they cared about before even getting to know you or helping you. It came off as profiling. And that hurts, especially when all you’re trying to do is find a safe place to live. You’re not being petty or trying to hurt the company—you’re just telling the truth about how it made you feel. You want to be heard, and you want companies to treat people with basic respect, no matter how they’re paying the rent. Because at the end of the day, money is money, and rent is rent. Everyone deserves the same fair shot. You’re also pointing out how these companies took help during COVID (like aid and funding), so they should understand how hard it is out here. And yet now, they act like they’re above the people still struggling. That’s not right. You just want someone real to respond to you. Someone who doesn’t hide behind a voicemail or email chain. You want to talk to a real human who will treat you like one too. And lastly—you’re not afraid to speak up. You’re saying the things a lot of people wish they could say. You’re tired of the fake smiles and the runaround. You just want fairness, honesty, and respect. That’s not too much to ask. If you’d like help turning this into a more formal complaint or review (but still keeping your powerful message), I can help you rewrite it so it hits hard but stays professional. Just say the word.