Meadowvale Toyota

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Sameya K.

Amazing experience from start to finish. The team helped me select the perfect Genesis and made the entire process smooth and stress-free. From choosing the car to delivery, everything was handled so professionally, and I received my new vehicle within a month, which was incredible. Special shoutout to Jin, who took care of us the whole time. He was attentive, knowledgeable, and genuinely went above and beyond. Couldn’t have asked for a better experience and such an amazing car!. Highly recommend this dealership to anyone looking for a Genesis!

Jovan Cvejic

Surprisingly refreshing. Exceptional customer service. Pure luxury and trust in action. An unexpected and stressful situation brought me to Genesis Mississauga, and from the very first phone call, I knew I was dealing with a dealership that truly understands what elevated service means. Del was the first person I spoke with, and she immediately set the tone. She listened patiently, acknowledged the stress of my situation, and responded with a calm confidence that instantly put me at ease. Her reassurance wasn’t just words—it was backed up by action at every step. Martin Huo exemplifies what trust and professionalism in service should look like. He handled every detail with precision and transparency, proactively keeping me informed and ensuring nothing was overlooked. His level of care, follow-through, and accountability is rare—Martin is truly exceptional and an invaluable asset to the dealership. The environment itself reinforces the luxury experience. The showroom and lounge are elegant, thoughtfully designed, and incredibly welcoming. Even brief interactions felt intentional—Rachad Osmoni holding doors open, Shannon Grandison greeting me warmly with a genuine smile, and Preeti ensuring I was comfortable and well looked after throughout my visit. These small moments collectively create a feeling of being genuinely valued. Del later introduced me to Sandy Li, who guided me through the GV70 and GV80. Sandy perfectly represents the Genesis philosophy—treating customers not as sales opportunities, but as guests. She took the time to truly understand who I am and what our family needs, demonstrating patience, insight, and sincere respect throughout our conversation. Every interaction I had at Genesis Mississauga reinforced confidence, trust, and refinement. This is not just a dealership—it’s a masterclass in how luxury customer service should be delivered. I would wholeheartedly recommend Genesis Mississauga to anyone considering a luxury vehicle and expecting a service experience that is as refined as the brand itself.

kiran

We had a wonderful experience at Genesis Mississauga with Ariana and Hassan. We were really impressed with their excellent service and professionalism. The team was friendly, helpful, and made the whole process smooth and stress-free. A special thank you to Fares, the manager, who went above and beyond to assist us — we truly appreciate all his effort and support. We highly recommend them to anyone looking for a great car-buying experience. Thank you, everyone!

F

I had a fantastic experience with Shannon at Genesis Mississauga! Although I didn’t end up purchasing a vehicle, the service she provided while helping me view and explore different cars was absolutely top notch. She was professional, welcoming, and extremely knowledgeable, taking the time to answer all my questions without any pressure. Shannon made the entire experience smooth, comfortable, and genuinely enjoyable. Her attention to detail, honesty, and customer-first approach truly stood out. It’s rare to receive such exceptional service even when you’re just browsing, and that speaks volumes about her dedication.